The UK’s first home online banking services was set up by the Nottingham Building Society (NBS) in 1983 ("History of the Nottingham". Banks view online banking as a powerful "value added" tool to attract and retain new customers while helping to eliminate costly paper handling and teller interactions in an increasingly competitive banking environment. Now that its customers are connected to the Internet via personal computers, banks envision similar economic advantages by adapting those same internal electronic processes to home use. For years, financial institutions have used powerful computer networks to au tomate millions of daily transactions today, often the only paper record is the customer's receipt at the point of sale. The advent of the Internet and the popularity of personal computers presented both an opportunity and a challenge for the banking industry.
Instead, it uses today's computer technology to give you the option of bypassing the time-consuming, paper- based aspects of traditional banking in order to manage your finances more quickly and efficiently. Online banking isn't out to change your money habits. Yo u might shop online for a loan, life insurance or a home mortgage, but when it comes time to commit, you feel more comfortable working with your banker or an agent you know and trust. You still pay your bills by mail and deposit checks at your bank branch, much the way your parents did. If you're like most people, you've heard a lot about online banking but probably haven't tried it yourself.
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